Privacy Policy

1. Introduction
HappyDrive Rent a Car values its customers’ privacy and is committed to protecting the personal data entrusted to us. This Privacy Policy outlines how we collect, use, store, and protect information from users of our website.

2. Collection of Personal Data
We collect personal data in various ways, including but not limited to, when users visit our website, fill out contact forms, subscribe to newsletters, or make an online booking. The data collected may include name, email address, phone number, address, payment information, and other details necessary to provide our services.

3. Use of Personal Data
The personal data collected is used for:

  • Processing and managing vehicle rental bookings;
  • Providing customer support and responding to inquiries;
  • Sending communications related to bookings or other relevant information;
  • Complying with legal and regulatory obligations;
  • Improving our services and personalizing the user experience on our website.

4. Sharing of Personal Data
HappyDrive Rent a Car does not share, sell, or rent personal data to third parties for marketing purposes. However, we may share information with:

  • Service providers acting on our behalf, such as payment processors or software companies;
  • Competent authorities, as required by law or to protect our rights;
  • Business partners, when necessary to provide the services requested by the user.

5. Data Security
We adopt appropriate technical and organizational measures to protect users’ personal data against unauthorized access, alteration, disclosure, or destruction. The data is stored on secure servers, and only authorized personnel have access to this information.

6. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, the data will be securely deleted.

7. User Rights
Users have the right to access, correct, or request the deletion of their personal data. They may also request the restriction of the processing of their data or object to its processing. To exercise these rights, users should contact us using the information provided in this policy.

8. Cookies
The HappyDrive Rent a Car website uses cookies to enhance the user experience. Cookies are small files stored on the user’s device that help personalize navigation. Users can configure their browser to refuse cookies, but this may affect the functionality of the website.

9. Changes to the Privacy Policy
HappyDrive Rent a Car reserves the right to amend this Privacy Policy at any time. Changes will be published on this page, and the update date will be indicated at the top of the policy. We recommend that users review this policy regularly to stay informed about how we protect their data.

10. Contact

If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us via email at comercial@happydrive.com.pt or by phone at +351 218 067 578.

Although every effort has been made to ensure perfection in the translation of its Portuguese version, in case of conflict, the original version in Portuguese will always prevail.